DialSavvy Dialer

A parallel and power dialer, with AI on every line.

DialSavvy Dialer is a power, local presence and parallel dialer for B2B sales teams. In parallel mode a solo rep dials 2 lines and a team of 3 or more dials 3, and the first person who answers reaches the rep. AI answer detection labels voicemail and phone menus, and AI notes are ready after every conversation.

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Invite-only during early access. We set up your workspace, numbers and caller ID with you.

  • Power, local presence and parallel in one dialer.
  • Every call checked before it rings.
  • We are your carrier. You just start calling.

Updated

Fig. 1 · A live call in a parallel session · Illustrative · fictional data

01 · Modes

Three ways to dial. One call card.

Pick the mode per campaign. The call card, notes, AI and the checks before every dial work the same in all three.

See how DialSavvy compares

Power dialing: the next call starts itself.

DialSavvy dials the next record as soon as you finish wrap-up. AI answer detection labels voicemail, phone menus and call screeners, so your talk time goes to people.

  • Auto-advance after every wrap-up
  • Every outcome labeled: person, voicemail, phone menu, call screener or no one spoke
  • Disposition hotkeys 1–9, with Voicemail on 7

In the Power, Parallel and Command plans.See pricing

Power dialer1 line · auto-advance on
Riverbend Credit UnionContact name hidden, number ending 75AIVoicemail · skipped
Granite Peak SolarContact name hidden, number ending 91Ringing 0:04

Up next

Larkspur HealthContact name hidden, number ending 28New lead
Westgate MotorsContact name hidden, number ending 54Retry 2 of 3
Wrap-up hotkeys1234567897 · Voicemail
Fig. 2 · Power mode · Illustrative · fictional data

02 · Instant connectComing

First answer connects. Zero gap.

When someone picks up, they hear your rep straight away. AI keeps listening in the background, and if it was a voicemail greeting, the line drops and dialing carries on.

When a line is answered

Parallel session · Webinar follow-upsConcept3 lines
VoicemailAILine 2 of 3Recording0:02
Northwind TradersContact name hidden, number ending 433:29 PM their time · Retry 1 of 3 · local caller ID
Voicemail — skipping in 2 sDialing continues on lines 1 and 3.

AIAnswered 0:00 · checking 0:01 · voicemail 0:02

Logged as Voicemail. Not counted as a conversation.
Fig. 3 · Instant connect · Concept · fictional data

03 · AI on every line

Before, during and after every call.

A brief before the call, notes during it and the outcome after it, so reps spend their time talking, not typing.

Before the call

A brief before every dial

Who you are calling, what was said on earlier calls, including your teammates' calls, and the time where they are.

During the call

Notes that stay on screen

Type while you talk. The call controls stay above your notes and never cover them.

After the call

Call recording, transcripts and AI call notes

The recording and transcript on the call page, and after every conversation a summary, the next step and a suggested disposition. Confirm or edit it in one step.

After the callComing

Follow-ups from what they said

A promise made on the call becomes a follow-up in their time zone, with a reminder before it is due.

Fig. 4 · AI on a call · Illustrative; follow-ups are Concept · fictional dataAI is paid from credits at published rates. Power, Parallel and Command seats add a monthly AI credit (starts at launch).

04 · Your day

Start every day with a number and a list.

Home shows today's goal, the pace that gets you there and who to call next: retries that are due first, then new leads, with their local time on every row.

Fig. 5 · Home · Illustrative · fictional data

In your CRMEarly access

Click-to-call in Salesforce

Call the numbers on a Salesforce record from DialSavvy Phone in the Lightning utility bar, with the same caller ID, notes and AI as in the app. Each conversation is logged as a Salesforce Task, and selected list-view records, reports and campaigns become power or parallel sessions. HubSpot and other CRMs are coming.

  • Local caller ID picked for each call
  • Their local time and calling window before you click
  • Notes and AI notes, like every other call
See the Salesforce dialer
Fig. 6 · Click-to-call in Salesforce · Illustrative · fictional data

05 · Governed parallel

Parallel dialing, governed.

Abandonment, ring time and overflow are built into parallel mode, not settings buried in an admin page. Here is how it behaves.

Lines per rep

  • 2Solo rep on ParallelTwo lines from day one.
  • 3Team of 3 or more parallel repsA second answer goes to a free teammate in the pool.
  • 5Teams calling Tier A countriesComingBehind the abandonment governor, where the country allows it.

Parallel is in the Parallel and Command plans.See pricingSee country coverage

The abandonment governor

Webinar follow-ups · this session
3 lines
0.8%abandoned
  • Measured across the session. A call a person answers with no rep free counts as abandoned.
  • From 2.5%, DialSavvy drops to two lines on its own.
  • From 2.8%, it drops to one line.
  • Lines step down once a session has 20 answered calls, so one early abandoned call doesn't cut your lines.
Fig. 7 · Abandonment governor · Illustrative · fictional data

How parallel behaves

First answer wins
The first person who answers reaches your rep. If two answer at once, the second goes to a free teammate in the pool. If nobody is free, the line ends with the message the country requires.
Ring time and calling hours
Minimum ring time, calling windows and redial blocks come from each country's rule pack and are checked in the contact's time zone before every dial. A rep can't change them.
Countries that allow one line
Where a country allows only one line at a time, the same console runs power dialing instead.
No AI voice on abandoned lines
A person who answers a line with no rep free never hears an AI voice.

Parallel dialer questions

Anything else, ask in your demo. Bring a list and we dial it with you.

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What is a parallel dialer?

A parallel dialer calls several numbers at once for one rep and connects the rep to the first person who answers. In DialSavvy's parallel mode a solo rep dials 2 lines and a team of 3 or more parallel reps dials 3, and lines step down as the abandonment rate rises.

What is the difference between power and parallel dialing?

Power dialing calls one number at a time and starts the next call after each wrap-up. Parallel dialing calls 2 or 3 numbers at once and connects the first person who answers. Both use local caller ID and AI answer detection.

Does DialSavvy skip voicemail and phone menus?

AI answer detection labels every answer as a person, voicemail, a phone menu or a call screener, so reps spend their talk time with people. Every outcome is logged.

Does the Dialer record calls and write notes?

Yes. Recordings, transcripts and AI call summaries are live, paid from credits at published rates. After each conversation the rep gets a summary and the next step, ready to confirm.

Does it work with Salesforce?

Yes, in early access: reps call from Salesforce records, each conversation is logged as a Salesforce Task, and selected list-view records, reports and campaigns become power or parallel dialing sessions. HubSpot and other CRMs are coming.

Where can I use parallel dialing?

The country coverage page lists the planned calling mode for each country, with an as-of date. Parallel is planned for the US, the UK, Australia, New Zealand and Singapore, and capped parallel (2–3 lines) for Indonesia, the Philippines and Hong Kong. Elsewhere it is power or preview dialing, or not open yet.

Bring a list. See it dial.

Early access is by invitation. We set up your workspace, numbers and caller ID, then send your invite.