Blog · Updated

How we write the blog

Our articles are checked against primary sources and our product documentation, and reviewed by the DialSavvy team before they go live. Here is how that works, and what we will never claim.

How an article is made

  1. A question sales teams ask. Each article answers one question, chosen from what buyers search for and what our team hears on calls.
  2. Research from primary sources. Rules come from the regulator's own text (for example the FCC, the FTC, Ofcom or ACMA). Numbers come from a named, dated source.
  3. A draft to our rules. The article is written from that research, to our style and claims rules.
  4. Automatic checks. Every draft passes our content checks: no unsourced claims about DialSavvy, every unshipped feature labeled "coming", prices in US$, and links that work.
  5. Review by our team. A person on the DialSavvy team reads every article before it is published.

What we will not do

  • Describe a feature as available before it ships. What is live, in early access and coming is on our roadmap page.
  • Invent customers, quotes, ratings or results.
  • Promise that a tool makes your calling compliant. We explain the rules and how our checks work; you and your counsel decide.
  • Make claims about competitors without a public source and a date.

Articles about calling rules summarize public rules as of the date shown on the article. Rules change, and how they apply depends on who you call, from where, and with what consent. Check with your counsel before you rely on them.

Corrections and updates

If you find an error, email hello@dialsavvy.com. We fix factual errors quickly and show an "Updated" date on the article when its facts or advice change.