The DialSavvy blog.
Short, sourced articles on how sales calls work today and where they're going: dialing, caller ID, AI voice agents and the rules by country. A new one every day.
89 articlesSourced and reviewedRSS
Articles
LatestSales calling playbooks
"How did you get my number?": how to answer it on a cold call
When a prospect asks how you got their number, name the real source in one sentence. Scripts to copy, what UK and US rules expect, and what to log.
6 min read
Caller ID and spam labels
Apple Business Caller ID: what a sales team needs before it works
Apple Business Caller ID shows your name, logo and department on iPhone calls. What Apple's docs require: US numbers, a partner, RCD, one brand per number.
5 min read
Calling rules
Maryland Stop the Spam Calls Act: what sales callers must do
Maryland's Stop the Spam Calls Act: 8 AM to 8 PM, 3 calls in 24 hours, honest caller ID, autodialer consent, and a B2B exemption narrower than it looks.
6 min read
Sales calling playbooks
How to answer 'we already have a vendor' on a cold call
How to answer the 'we already have a vendor' objection: 3 responses to copy, the questions that find a real opening, when to stop, and what to log for renewal.
5 min read
Global and APAC calling
Japan telemarketing law: what a sales call to Japan must say
Japan telemarketing law in plain terms: the 4 things to say before you pitch, the ban on calling back after a no, 8-day cooling-off, and the B2B exemption.
5 min read
AI voice agents
AI voice agent vs IVR: which one should answer your sales line?
An IVR routes callers through a fixed menu; an AI voice agent holds a conversation. When each fits a sales line, a decision table, and the US rules for both.
6 min read
Calling rules
Oklahoma Telephone Solicitation Act: hours, 3 calls, and caller ID
The Oklahoma Telephone Solicitation Act in one place: 8 AM to 8 PM, 3 calls in 24 hours, caller ID, autodialer consent, US$500 per call, and the B2B exemption.
6 min read
Sales calling playbooks
How to get past the gatekeeper on a cold call, without lying
How to get past the gatekeeper: say who you are, ask for help instead of a transfer, and use the answer. Scripts, a reply table, and the FTC rule on B2B calls.
6 min read
Global and APAC calling
UAE telemarketing rules: calling hours, DNCR, and repeat-call limits
UAE telemarketing rules allow calls from 9 am to 6 pm only, need prior approval and local numbers, and cap repeat calls. What teams calling Dubai should check.
6 min read
Calling rules
Texas telemarketing law: registration, no-call list, and B2B calls
Texas telemarketing law in one place: seller registration, texts under SB 140, calling hours, the Texas no-call list, caller ID, and the rules for B2B calls.
6 min read
Caller ID and spam labels
Android spam call filter: what happens to your sales call
How the Android spam call filter treats a sales call: a Suspected spam label, a silent block with no voicemail alert, or a screen. What reps can change.
5 min read
Sales calling playbooks
Not interested objection: what to say, and when to stop calling
How to answer "not interested" on a cold call in one question, the phrases that are really do-not-call requests, and what reps must log the same day.
5 min read
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Reviewed by the DialSavvy team: how we write. New articles by RSS. Longer guides are in Learn.