AI voice agents
AI voice agents for sales: inbound, callbacks, speed to lead, hand-offs to reps and the consent rules for AI voice.
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Articles in this topic
AI voice agents
AI voice agent vs IVR: which one should answer your sales line?
An IVR routes callers through a fixed menu; an AI voice agent holds a conversation. When each fits a sales line, a decision table, and the US rules for both.
6 min read
AI voice agents
AI voice agent opt-out: build the stop request into the call
AI voice agents count as artificial voice calls, so the opt-out has rules: when to offer it, what to record, when to hang up, and the 25 Nov 2026 change.
5 min read
AI voice agents
AI SDR cold calling: what an AI voice can and can't do in 2026
Can an AI SDR make cold calls? In the US, an AI voice counts as an artificial voice, so it needs consent first. Here is the split of work between AI and reps.
5 min read
AI voice agents
AI meeting reminder calls: the consent and script rules
An AI voice agent that calls to confirm a booked demo is an artificial voice call under the TCPA. Consent by number type, call limits, and a script to copy.
5 min read
AI voice agents
AI voice agent consent rules: can an AI agent make sales calls?
Since 2024 the FCC treats AI voices as artificial under the TCPA. The consent AI voice agents need for sales calls, callbacks and inbound, as of October 2026.
8 min read
AI voice agents
Qualifying inbound leads with an AI voice agent
AI lead qualification calls: the questions an AI voice agent should ask, when to hand off to a rep, what to log in the CRM, and the consent rules for callbacks.
6 min read
AI voice agents
Should an AI voice agent say it is an AI?
Should an AI voice agent say it is an AI? Where disclosure is required as of October 2026 (US, California, Utah, EU), why to do it anyway, and wording to use.
6 min read
AI voice agents
Speed to lead: how fast should you call a new inbound lead?
Speed to lead is the time from a form fill to your first call. What the HBR 2011 and MIT 2007 studies found, their limits, and how to call within 5 minutes.
6 min read
AI voice agents
Warm transfers from an AI agent to a rep: how they should work
An AI agent warm transfer hands a live caller to a rep with a brief. What the rep should see, what the caller hears, and what to do when no rep is free.
6 min read
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