Sales calling playbooks
Practical playbooks for SDR and sales teams: openers, call blocks, voicemail, metrics and coaching.
17 articlesSourced and reviewedRSS
Articles in this topic
Sales calling playbooks
"How did you get my number?": how to answer it on a cold call
When a prospect asks how you got their number, name the real source in one sentence. Scripts to copy, what UK and US rules expect, and what to log.
6 min read
Sales calling playbooks
How to answer 'we already have a vendor' on a cold call
How to answer the 'we already have a vendor' objection: 3 responses to copy, the questions that find a real opening, when to stop, and what to log for renewal.
5 min read
Sales calling playbooks
How to get past the gatekeeper on a cold call, without lying
How to get past the gatekeeper: say who you are, ask for help instead of a transfer, and use the answer. Scripts, a reply table, and the FTC rule on B2B calls.
6 min read
Sales calling playbooks
Not interested objection: what to say, and when to stop calling
How to answer "not interested" on a cold call in one question, the phrases that are really do-not-call requests, and what reps must log the same day.
5 min read
Sales calling playbooks
Double dialing cold calls: when a second ring gets through
Double dialing only rings through Do Not Disturb when the prospect turned on repeated calls. What iPhone and Android do, the rules, and when to use it.
5 min read
Sales calling playbooks
Pre-call research checklist: what to check in 60 seconds
A 60-second pre-call research checklist for SDRs: the six things to check before each cold call, what to skip, and a brief template to copy into your CRM.
5 min read
Sales calling playbooks
How many times to call a prospect before you stop
Most prospects don't answer the first call. How many attempts to plan, how to space them, the rules that cap repeat calls, and a 6-attempt cadence to copy.
5 min read
Sales calling playbooks
How to clean a cold calling list before reps dial it
A seven-step routine to clean a cold calling list: duplicates, do-not-call requests, switchboards, time zones and reassigned numbers, with a worked example.
5 min read
Sales calling playbooks
AI call summaries: what they capture and what to check
What an AI call summary for sales should capture, the errors to watch for, a review checklist for reps, and why recording consent rules apply first.
5 min read
Sales calling playbooks
Cold call openers that respect the prospect's time
A good cold call opener says who you are, why you called this person and asks for 30 seconds. Permission-based and direct openers, with examples to adapt.
5 min read
Sales calling playbooks
How many dials per hour can an SDR make?
How many dials per hour an SDR can make in manual, power and parallel modes, the seconds each attempt takes, and why conversations per hour matters more.
6 min read
Sales calling playbooks
How to answer 'just send me an email' on a cold call
How to answer the 'send me an email' objection on a cold call: what it can mean, 3 respectful responses, when to accept it, and what the follow-up email needs.
5 min read
Sales calling playbooks
How to coach reps with sales call recordings
Sales call coaching with recordings: get recording consent right, pick 3 calls per rep from the stage that dropped, score them on 5 lines, and fix one thing.
5 min read
Sales calling playbooks
How to run a call block for your sales team that books meetings
How to run a call block for a sales team: prepare one list, pick the window by the contact's time zone, dial together, and review the numbers right after.
5 min read
Sales calling playbooks
SDR call metrics managers should track every week
The SDR call metrics to review every week, from dials and connect rate to conversation-to-meeting rate, with formulas and what to fix when each one drops.
9 min read
Sales calling playbooks
Should SDRs leave voicemails? When they help and what to say
Should SDRs leave voicemails? What published callback data shows, when a voicemail helps a sequence, 3 short scripts, and the rules on pre-recorded messages.
5 min read
Sales calling playbooks
When is the best time to cold call? What the data says
The best time to cold call, from two named public studies that disagree, plus how to test your own calling windows by time zone within legal calling hours.
5 min read
DialSavvy
Read it here. See it on your own list.
AI voice agents (early access), a power, local presence and parallel dialer, and checks before every call rings. Early access is by invitation: we set up your workspace, numbers and caller ID with you.
Reviewed by the DialSavvy team: how we write. New articles by RSS. Longer guides are in Learn.