The DialSavvy blog, page 4
Older articles, newest first.
89 articlesSourced and reviewedRSS
Articles
Calling rules
TCPA consent revocation: what the FCC changed on 30 Sep 2026
FCC 26-67 lets callers name one opt-out method and limit some opt-outs to one type of call. What changed, what didn't, and a checklist for sales teams.
5 min read
Global and APAC calling
UK mobile caller ID from abroad: withheld from 15 July 2027
From 15 Jul 2027, calls from abroad showing a UK +447 mobile number will reach UK phones as withheld. What Ofcom decided and what to change.
5 min read
Salesforce calling
Salesforce Open CTI retirement: a plan for sales teams before 2028
Salesforce retires Open CTI on 28 Feb 2028. What stops working, which sales calling set-ups it affects, and a checklist and vendor questions to plan the move.
5 min read
Sales calling playbooks
AI call summaries: what they capture and what to check
What an AI call summary for sales should capture, the errors to watch for, a review checklist for reps, and why recording consent rules apply first.
5 min read
AI voice agents
AI voice agent consent rules: can an AI agent make sales calls?
Since 2024 the FCC treats AI voices as artificial under the TCPA. The consent AI voice agents need for sales calls, callbacks and inbound, as of October 2026.
8 min read
Global and APAC calling
APAC sales calling rules: hours, registers and numbers by country
APAC sales calling rules for Australia, Singapore, India, Japan, Hong Kong and New Zealand: calling hours, do-not-call registers, B2B scope and caller ID.
6 min read
Calling rules
Australia's Do Not Call Register and calling hours for business calls
Business numbers can't join Australia's Do Not Call Register, but personal mobiles can, and the ACMA's calling hours and ID rules cover every sales call.
5 min read
Salesforce calling
Call outcomes in Salesforce: fields and dispositions that work
A Salesforce call disposition lives in the Task's Call Result field. A short outcome list, how to map it to Task fields, and the reports managers use.
6 min read
Global and APAC calling
Calling prospects in different time zones without breaking the rules
Calling prospects in different time zones: whose local time counts, area code versus CRM address, follow-the-sun call blocks, weekends and clock changes.
5 min read
Calling rules
Canada's telemarketing rules: the DNCL and calling hours
Canada's telemarketing rules for sales teams: the National DNCL and its B2B exemption, calling hours, registration, do-not-call lists, and dialer limits.
6 min read
Sales calling playbooks
Cold call openers that respect the prospect's time
A good cold call opener says who you are, why you called this person and asks for 30 seconds. Permission-based and direct openers, with examples to adapt.
5 min read
Calling rules
Do B2B sales calls need a National Do Not Call Registry check?
Most B2B sales calls are exempt from the National Do Not Call Registry, but personal mobiles on B2B lists are not. What to scrub, how often, and what it costs.
5 min read
DialSavvy
Read it here. See it on your own list.
AI voice agents (early access), a power, local presence and parallel dialer, and checks before every call rings. Early access is by invitation: we set up your workspace, numbers and caller ID with you.
Reviewed by the DialSavvy team: how we write. New articles by RSS. Longer guides are in Learn.