The DialSavvy blog, page 8
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Articles
Calling rules
What is an auto dialer, and can B2B sales teams use one legally?
What an auto dialer for sales does, the 5 types, and how US rules treat them after Facebook v. Duguid: prerecorded and AI voices, mobiles, and abandoned calls.
6 min read
Dialing and connect rates
What is answering machine detection, and how accurate is it?
Answering machine detection tells a person from voicemail, a phone menu or a call screener. How it decides, why speed costs accuracy, and the 2-second rule.
8 min read
Caller ID and spam labels
What is CNAM, and how do you register a business caller name?
CNAM shows a caller name of up to 15 characters on US phones that display names. How CNAM registration for a business works, and how branded calling differs.
6 min read
AI agents and MCP
What is MCP, and why does it matter for sales tools?
The Model Context Protocol (MCP) lets AI apps use your CRM and phone tools through one standard connection. What it is, what it means for sales, and guardrails.
5 min read
Sales calling playbooks
When is the best time to cold call? What the data says
The best time to cold call, from two named public studies that disagree, plus how to test your own calling windows by time zone within legal calling hours.
5 min read
Caller ID and spam labels
Why rotating phone numbers can make spam labels worse
Phone number rotation looks like a way around spam labels, but analytics score new numbers as riskier and the FCC is weighing limits. What to do instead.
6 min read
DialSavvy
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AI voice agents (early access), a power, local presence and parallel dialer, and checks before every call rings. Early access is by invitation: we set up your workspace, numbers and caller ID with you.
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