The DialSavvy blog, page 7
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Articles
Sales calling playbooks
Should SDRs leave voicemails? When they help and what to say
Should SDRs leave voicemails? What published callback data shows, when a voicemail helps a sequence, 3 short scripts, and the rules on pre-recorded messages.
5 min read
AI voice agents
Speed to lead: how fast should you call a new inbound lead?
Speed to lead is the time from a form fill to your first call. What the HBR 2011 and MIT 2007 studies found, their limits, and how to call within 5 minutes.
6 min read
Caller ID and spam labels
STIR/SHAKEN attestation levels A, B, and C, explained
STIR/SHAKEN attestation levels show what the provider placing your call knows about you and your number. What A, B, and C mean, and how to get full attestation.
7 min read
Calling rules
TPS and CTPS rules for UK sales calls in 2026
The TPS and CTPS rules for UK sales calls under PECR: who registers where, screening every 28 days, consent that overrides a registration, and 2026 fines.
5 min read
Global and APAC calling
TRAI telemarketing rules for sales calls: 140 series and DLT
TRAI telemarketing rules as of October 2026: 140-series numbers, DLT registration, DND preferences, consent, calling hours and the 2025 and 2026 amendments.
6 min read
Calling rules
Two-party consent states for call recording: the 2026 list
Which US states require every party's consent to record a call, with statute citations, what happens on interstate calls, and the recording notice to use.
5 min read
Calling rules
US state telemarketing hours that are stricter than federal rules
State telemarketing calling hours that end at 8:00 PM or ban Sundays, in Alabama, Florida, Louisiana, Maryland, Oklahoma, Washington, and Wyoming.
5 min read
AI voice agents
Warm transfers from an AI agent to a rep: how they should work
An AI agent warm transfer hands a live caller to a rep with a brief. What the rep should see, what the caller hears, and what to do when no rep is free.
6 min read
Dialing and connect rates
What is a good connect rate for cold calls?
What a good cold call connect rate is, how it differs from contact and conversation rate, what public 2025 data shows, and what moves the number for your team.
5 min read
Dialing and connect rates
What is a power dialer, and when is it the right choice?
A power dialer calls one number at a time per rep and starts the next call after each wrap-up. How auto-advance works, who it suits, and when to pick it.
6 min read
Dialing and connect rates
What is a predictive dialer, and why do sales teams avoid it?
A predictive dialer paces calls for a whole team from a forecast. How it works, why it abandons calls, the US and UK rules, and why B2B teams pick other modes.
6 min read
Dialing and connect rates
What is an AI dialer, and what does the AI actually do?
An AI dialer uses AI for set jobs around a rep's calls: answer detection, pre-call briefs, transcripts, summaries and pacing. What is real, and what to test.
5 min read
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