The DialSavvy blog, page 6
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Articles
Salesforce calling
How to log calls in Salesforce automatically
Salesforce stores every call as a Task. How Log a Call works, how a softphone or dialer logs calls for you, which call fields to fill, and how to report.
7 min read
Caller ID and spam labels
How to remove a Spam Likely label from your business number
Remove a Spam Likely label in 3 steps: register the number with the analytics providers, ask each for a review, and fix the calling pattern behind the label.
5 min read
Sales calling playbooks
How to run a call block for your sales team that books meetings
How to run a call block for a sales team: prepare one list, pick the window by the contact's time zone, dial together, and review the numbers right after.
5 min read
Salesforce calling
How to set up click-to-call in Salesforce
Salesforce click to call needs a phone in Salesforce, the right permissions, and a call button on records. The options, set-up steps and retirement dates.
6 min read
Global and APAC calling
International local phone numbers for business: country rules
International local phone numbers for business: when a country ties a number to an address, the proof it asks for, mobile versus geographic numbers, and India.
6 min read
Calling rules
Is B2B cold calling allowed under GDPR?
GDPR allows B2B cold calling on legitimate interest, but national rules decide each call. Germany, France, and the UK compared, plus objections and records.
5 min read
Calling rules
Legal calling hours by country: US, Canada, UK, Australia, India
Legal calling hours for sales calls in the US, Canada, the UK, Australia, and India: the hours, excluded days, B2B scope, and each regulator's text.
7 min read
AI voice agents
Qualifying inbound leads with an AI voice agent
AI lead qualification calls: the questions an AI voice agent should ask, when to hand off to a rep, what to log in the CRM, and the consent rules for callbacks.
6 min read
Dialing and connect rates
Sales dialer pricing: per seat, per minute and credits explained
Sales dialer pricing mixes seats with usage: minutes, numbers, AI and fees. The 4 common models, the costs people miss and a worked monthly estimate.
5 min read
Sales calling playbooks
SDR call metrics managers should track every week
The SDR call metrics to review every week, from dials and connect rate to conversation-to-meeting rate, with formulas and what to fix when each one drops.
9 min read
AI voice agents
Should an AI voice agent say it is an AI?
Should an AI voice agent say it is an AI? Where disclosure is required as of October 2026 (US, California, Utah, EU), why to do it anyway, and wording to use.
6 min read
Sales calling playbooks
Should SDRs leave voicemails? When they help and what to say
Should SDRs leave voicemails? What published callback data shows, when a voicemail helps a sequence, 3 short scripts, and the rules on pre-recorded messages.
5 min read
DialSavvy
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AI voice agents (early access), a power, local presence and parallel dialer, and checks before every call rings. Early access is by invitation: we set up your workspace, numbers and caller ID with you.
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